“This is not an enquiry but a huge big thank you - I ordered Anniversary Carol for my 10 year old daughter on Fri 18th Dec, after the deadline for guaranteed Christmas delivery. I spoke with Kimberly who was nothing but brilliant - a credit to your company! She did make it perfectly clear there was no guarantee but I decided to go ahead with the order, saying if she didn't arrive in time for Xmas, she would be my girl's 11th birthday present in February. Well, Carol arrived, safe and sound, and in plenty of time for Santa to do his work. And we wanted to let you know that she's settling in well with her new forever friends Pansy, Daisy Chain, MuckyPup, Zoe and Pam...oh and my Fiona :-)"
"I was sent an email yesterday saying despatched etc. and then today I had email from the courier telling me the estimated time of arrival within an hour. Full tracking was available throughout the day showing the updated schedule too, arriving right on time. Beautiful boxing, wrapped in tissue which made such a difference and the Little Star within is so special. So a big thank you to all involved in the process, so much appreciated.”
“I've always had fantastic service from the Bearhouse. They really take care when packing the bears”
“Fantastic service from Charlie Bears Direct, had a few Bears from them now and cannot fault them”
“I was very impressed with Interlink Express as I was able to track the delivery and my bear arrived before the promised time."
"Thank you so very much as well for the lovely bag and all your excellent packaging and for all your so very lovely thoughtfulness, which is ever so very appreciated indeed!"
We know that some of you keep a little Charlie Bears notebook of all the bears you would like which makes it easy for your loved ones when they are buying you a Charlie Bear as a gift for you. So we thought that it would be a good idea to create your very own "Wish List" page where you can select bears you are wishing for!
I am a returning customer